Skip to main content
Shipachu Logo

Contact Us

Get help with your collectibles shipping questions

Get In Touch

Email Support
[email protected] - Same-day response
Support Hours
7 days a week, responses within 24 hours
Specialization
Collectibles shipping, international customs, HS codes

Frequently Asked Questions

How long does it take to get my quote?
Most quotes are delivered within 1 hour. Complex international shipments may take up to 2 hours for thorough research.
Do you actually ship my package?
We provide shipping labels and expert guidance. You drop off packages at USPS/UPS locations or schedule pickup. All claims go directly through the carrier.
What is Harmonization System Code research?
HS codes help classify your collectibles for customs. Our $10 research service finds the correct code to potentially reduce delays and duty surprises at international borders.
Which countries do you ship to?
We provide quotes for most international destinations. Our system handles country-specific address requirements and postal restrictions automatically.
Are there any monthly fees?
No monthly fees ever. You only pay when you ship, plus optional services like HS code research.
What makes you different from PirateShip or other services?
We specialize in collectibles with expertise in proper packaging, international customs, and item-specific shipping requirements that generic services don't address.